Business Office (Water / Sewer Billing)

The Business Office manages water/sewer billing and collects other payments due to the Town of Mooresville, including business (privilege) licenses, water/sewer service charges, housing and community development loan payments, payments for cemetery plots, and other miscellaneous fees and charges.


Bank Draft Program Authorization (PDF)
Business Application for Water/Sewer Service (PDF)
Residential Application for Water/Sewer Service (PDF)
Water and Wastewater Pricing Schedule 2018-2019 (PDF)
Water/Sewer Rates FY 2018-2019 (PDF)

Water / Sewer Service

To obtain water and/or sewer service, a residential application (PDF) (Spanish version (PDF)) or business application (PDF) must be completed for each location where service is requested and submitted in person (with photo identification) at the town’s business office or submitted online.


Tenants must pay a $50 deposit and list the name / address of their landlord. The deposit will be applied to the final bill or can be transferred to another utility account with the Town of Mooresville. A lease may be required to assume service.

Initiate Or Terminate Service

Requests for the initiation or termination of water / sewer services require 24-48 hour advance notice. Services are initiated or terminated only on weekdays..

Water / Sewer payments are accepted in the town’s business office, online through the Town of Mooresville's website, over the phone at 704-663-3800, through personal online banking or may be mailed to:
P.O. Box 602113
Charlotte, NC 28260-02113

Additional water/sewer forms are available on the documents page.

Backflow Program

To protect our public water supply, backflow prevention assemblies (devices that prevent the backflow of water into the drinkable water) are required for all homes and businesses that present a potential hazard to the Town’s water supply.

Find more information on the Backflow Program.